FAQ
💡 General Questions
Q: What products do you offer?
A: We provide 100% genuine Microsoft digital products, including Windows OS, Microsoft Office suites, Office tools (like Visio, Project, and Access), and Windows Server licenses.
Q: Are these licenses genuine and legal?
A: Yes. All licenses sold on Getmysoft are new, unused, and fully legal. They are authentic Microsoft licenses that activate online without requiring a phone call.
💻 Delivery & Activation
Q: How will I receive my product?
A: Instantly via email. After purchase, you’ll receive your product key, a secure download link, and step-by-step installation instructions.
Q: How long does delivery take?
A: Delivery is immediate — usually within 1–5 minutes of completing your payment.
Q: What type of activation is required?
A: Online activation only. No phone activation is needed.
🔐 License & Compatibility
Q: Is this a lifetime license?
A: Yes. All our products are one-time purchases with lifetime activation — no subscriptions, renewals, or recurring fees.
Q: Will this work on both 32-bit and 64-bit systems?
A: Absolutely. All software is compatible with both 32-bit and 64-bit Windows systems.
Q: What languages are supported?
A: Our licenses are multilingual and work with all supported language versions of the software.
🛒 Purchasing & Support
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options.
Q: What if I need help installing or activating?
A: Our support team is available 24/7 to help you with any installation or activation issues.
Q: Can I get a refund if it doesn’t work?
A: Yes, we offer a 30-day money-back guarantee. If you experience any issues we can’t resolve, you’ll receive a full refund.